Where Our Legal Terms Apply
We keep one policy for everyone and write it in plain English, so you can read it on a mid-range Android without a legal dictionary open beside you. The rules sit under Bangladesh-facing terms, but that does not override whatever your own jurisdiction says. If you
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are outside an eligible region, the account rules may not apply to you at all, and we would rather tell you that up front than after you have sent money through bKash. When a rule changes, we update this page and the date at the bottom
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moves with it. No separate notice is sent for small wording fixes, but changes that touch your wallet, your withdrawal verification or your account access go out through the support channels listed below. Everything you agree to when you open an account — your details, your
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payment records, the way we settle a dispute — is written here rather than in a pop-up you dismiss in a hurry. Read the section that matches what you are about to do, whether that is funding with Nagad, verifying a withdrawal or asking us to
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close the account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.